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Privacy Policy

Last Updated: 25 September 2024

At AtoZ Aesthetics, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We collect personal data from you in the following ways:

  • Contact Form: When you fill out our contact form, we collect your name, email address, and any message you provide.
  • Booking System: When booking an appointment, you will be redirected to our third-party partner, Pabau. They may collect additional personal information, such as your name, contact details, and health-related data for booking purposes. Please refer to Pabau’s Privacy Policy for more information on how they handle your data.
  • Website Usage Data: We may collect non-personally identifiable information such as your IP address, browser type, and website usage patterns through cookies and similar technologies.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and provide customer support.
  • Process and confirm your appointment bookings through Pabau.
  • Improve our website functionality and user experience.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: By submitting the contact form, you consent to us using your personal data to respond to your queries.
  • Legitimate Interests: We may use your personal data for our legitimate business interests, such as improving our website and services.
  • Contractual Necessity: If you book an appointment through Pabau, we process your data to fulfill that service.

How We Protect Your Data

We take data security seriously and implement appropriate measures to safeguard your personal information. This includes secure servers, encryption, and access control measures to protect against unauthorized access, alteration, or disclosure.

Data Sharing

  • Pabau: For appointment bookings, your data is shared with Pabau, which processes the booking. We advise you to review their privacy policy to understand how they handle your personal information.
  • Third-Party Service Providers: We may share your data with trusted third parties that assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.

Your Data Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Erasure: Request that we delete your personal data, where applicable.
  • Restriction: Request a restriction on the processing of your data in certain circumstances.
  • Objection: Object to the processing of your data in specific situations.
  • Portability: Request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at info@atozaesthetics.ie.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. For example, we may retain your contact details for as long as necessary to respond to your queries, or for legal and business purposes where required.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our site. You can control cookie settings in your browser to block or delete them if you prefer. However, this may impact your user experience on our site.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:

AtoZ Aesthetics
info@atozaesthetics.ie
+353 85 725 9320

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